Shipping agency Marine Service and Supply LLC is responsible for handling shipments and cargo, and the general interests of its customers, at ports and harbors, on behalf of ship owners, managers, and charterers. Shipping agent take care of all the regular routine tasks of a shipping company quickly and efficiently. We ensure that essential supplies, crew transfers, customs documentation, and waste declarations are all arranged with the port authorities without delay. Agent also provides the shipping company with updates and reports on activities at the destination port so that shipping companies have real-time information available to them while goods are in transit.
Our agency department also books outward cargo and inform the shippers on which quay and when the goods are to be presented and when loading and unloading is due to start. He will draw up booking lists according to the incoming bookings and ensure that the manifest department collects the shipping documents (shipping permits, bills of lading) which are necessary to commence the loading and unloading operations. The collected documents are also compared with the booking lists.
Shipping Agent is responsible for:
Ensuring a berth for the incoming ship
Arranging for the pilot and the tugs if necessary
Drawing up the documents for the customs and harbour services
Arranging for the necessary ship fresh water / provisions
Arranging for the necessary doctor for the crew any medical assistance
Arranging for storage bunkers if these are needed
Arranging for the necessary repairs
Conveying instructions to and from the ship owner
Organizing the supply, transport and the handling of the goods
Organizing the necessary contacts with the stevedores
Collecting freights, cargoes
Contacting shippers and the receivers of the goods
In the case of damage to cargo or the ship, the shipping agent also makes the necessary arrangements(at the request of the ship's master or owner) with the insurance company, and for nautical inspections and the services of experts or surveyors, etc.
Providing the necessary information concerning the freight rates and the publication of the sailing lists
Looking for cargo via notices and sailing lists
Booking of cargo and the conclusion of the agreements
Drawing up, initiating and delivering the required documents (booking lists, shipping permits, delivery orders) related to the cargo
Contacting the shippers/forwarders with regard to the deliveries for shipment
Fulfilling the necessary formalities regarding the delivery and reception of the goods (customs etc.)
Settling cargo claims with insurance companies.